I want to warn everyone about my appalling online shopping experience with this website. I ordered a simple shirt, waited weeks, and it simply vanished. The lack of delivery and the complete failure of accountability are infuriating. My feelings about this entire ordeal can only be summed up by my direct conclusion:
“DO NOT BUY IT IS A SCAM… I BOUGHT A SHIRT AND IT NEVER ARRIVED… WHAT A SCAM! QUIET, WHEN I GO TO THE STORE SOMEDAY YOU WILL HEAR IT, PIG!”
I felt compelled to leave this devastating review and engage customer service because I demand my money back and a full explanation for what feels like outright theft.
Customer: I bought a shirt weeks ago, and it never arrived. This is absolutely unacceptable. I posted a review saying, “IT IS A SCAM!” because that is exactly what this feels like. Where is my order?
CS Rep: I sincerely apologize for the failure in delivery and the frustration this has caused. I completely understand why you feel this way. Can you please provide your order number so I can investigate the shipment status immediately?
Customer: I shouldn’t have to provide anything; the fact that you lost my order proves your service is fraudulent! I want a full refund processed this second.
CS Rep: I hear your distress, and I assure you we are not attempting to mislead you. Our records show the item scanned but failed final delivery verification. If you enjoyed this write-up and you would certainly like to get more details regarding site kindly see the webpage. We will absolutely process a full refund immediately, and I am escalating an investigation into the lost package internally.
Customer: Just confirm the refund is back in my account. I have zero faith left in your online store.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.